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Provider Support

Each County Board of Developmental Disabilities keeps a list of providers that wish to receive notifications when an individual is looking for a provider. The information about how to be added to the list is available on each county's website. The websites also have information about the process to become a provider, renewal of provider certification, and other resources for providers. Click the county below to see the contact information.

Clermont County

Contact: Colleen Foxton

Cell: 513-236-4892 (call or text)

Office: 513-732-5179

Email: cfoxton@clermontdd.org

View Website

Greene County

Contact: Susan Collar

Office: 937-562-6542

Email: providers@greenedd.org

View Website

Montgomery County

Contact: Marci Slikco

Office: 937-732-1087

Email: mslifko@mcbdds.org

View Website

Butler County

Contacts: Amy Winkler

Office: 513-785-2876

Email: arwinkler@butlerdd.org

- Or -

Cathy Borders

Office: 513-785-4680

Email: cmborders@butlerdd.org

View Website

Warren County

Initial Certification for Independent Providers 

An independent provider is a self-employed person who directly provides services to people with developmental disabilities. They cannot employ someone else to provide services on their behalf. 


Visit the link below to become a provider today!


Join Today


Rule: 5123-2-09

These are submitted directly to DODD for the Ohio Attorney General’s Office.

Inform the location that you need them to use reason Code 5123.169


-Please visit https://www.ohioattorneygeneral.gov/Business/Services-for-Business/WebCheck/Webcheck-Community-Listing for community locations.


-If you have lived outside Ohio in the last 5 years, ask that they also complete an FBI report.


-Request that the report(s) be sent directly to DODD by the Ohio Attorney General’s Office. DODD/Provider Certification 30 East Broad Street, Floor 13 Columbus Ohio, 43215


Note: SOME DD Office will do the BCI and send them to DODD on your behalf. Please reference the specific county website listed above for mor information.

This certification must be current. You MUST complete an in-person skills demonstration.


This can be completed at some locations in the community- local fire department or Red Cross.


Note: SOME DD Office will hold CPR/First Courses. Please reference the specific county website listed above for mor information.

This is Ohio’s Digital Identity. Creating this account will give you access to many of the State of Ohio websites. The Provider Network Management (PNM) Module where you can start the New Provider application. If you already have an existing OH|ID, you will only need to subscribe to DODD App. 


Please note you need set Multi-factor Authentication:  use this link to follow instructions starting on page 12.


DODD Helpdesk:  1.800.617.6733


Visit Login Website


Step Instructions To Complete 

This 4.5-hour training will cover all aspects in becoming an independent provider.


DODD Helpdesk:  1.800.617.6733


Visit Training Website


Step Instructions To Complete

This is through Shared Services – this is WHO will be processing payments after a service and billing is complete. You will register as a Payee to monitor payments and update profile information when needed.


You will need 

1. Banking Information *could need to upload a voided check

2. Social Security Number 

OBM.SharedServices@OBMohio.gov 


1.877.644.6771


OhioPays Website


Step Instructions To Complete


Watch The Recording - Passcode: NEz0A=wH

(NPI)- is a system (NPPES) and are used nationwide to identify providers in a standard way: customerservice@npienumerator.com  / 1.800.465.3203


  ** If you are a nurse- you will need to put in your license number in state issue license numbers.  Otherwise, skip 


Visit Website


Step Instructions To Complete


Step Instructions To Complete


Step Instructions To Complete


Watch The Recording - Passcode: VtR&1uz3

(EVV) –  is a system to verify certain home and community based services were delivered in order to continue receiving federal financial support toward the costs of those services: ODMCustomerCareEmail@sandata.com /  1.855.805.3505


Visit Website

A provider can extend services when the person is not physically able to provide Transportation on their behalf – ex: buying groceries. A driver abstract is a three-year record of all moving violation convictions, accident involvement reports and other actions that result in license suspensions, revocations or other disqualifications.  Get this from local DMV.  


Note: A person having 6 or more points on their license cannot provide these services.

(PNM) serves as the single-entry point for secure portal functions such as claims submissions, prior authorizations, and member eligibility verification:  IHD@medicaid.ohio.gov / 1-800-686-1516



Visit Website


Step Instructions To Complete


Step Instructions To Complete


Watch the Recording - Passcode: g70!4C#f

Steps for Initial Certification

  • Become A Provider

    An independent provider is a self-employed person who directly provides services to people with developmental disabilities. They cannot employ someone else to provide services on their behalf. 


    Visit the link below to become a provider today!


    Join Today


    Rule: 5123-2-09

  • Background Check

    These are submitted directly to DODD from the Ohio Attorney General’s Office.


    Inform the location that you need them to use reason Code 5123.169


    -Please visit https://www.ohioattorneygeneral.gov/Business/Services-for-Business/WebCheck/Webcheck-Community- For fingerprinting locations.


    -If you have lived outside Ohio in the last 5 years, ask that they also complete an FBI report.


    -Request that the report(s) be sent directly to DODD by the Ohio Attorney General’s Office. DODD/Provider Certification 30 East Broad Street, Floor 13 Columbus Ohio, 43215


    Note: SOME DD offices will do the BCI and send them to DODD on your behalf. Please reference the specific county website listed above for more information.

  • First Aid/CPR Certifications

    This certification must be current. You MUST complete an in-person skills demonstration.


    This can be completed at some locations in the community- local fire department or Red Cross.


    Note: SOME DD offices will hold CPR/First Courses. Please reference the specific county website listed above for more information.

  • Ohio's Digital Identity (Ohio-ID)

    This is Ohio’s Digital Identity. Creating this account will give you access to many of the State of Ohio websites. The Provider Network Management (PNM) Module where you can start the New Provider application. If you already have is an existing OH|ID, you will only need to subscribe to the DODD App. 


    Please note you need set Multi-factor Authentication:  use this link to follow instructions starting on page 12.


    DODD Helpdesk: 1.800.617.6733


    Visit Login Website


    Step Instructions To Complete 

  • A Driver's Abstract

    A driver's abstratct is required when applying to do Transportation services. A driver abstract is a three-year record of all moving violation convictions, accident involvement reports and other actions that result in license suspensions, revocations or other disqualifications.  Get this from local DMV.  


    Note: A person having 6 or more points on their license cannot provide these services.

You are an Independent Provider – Now What?

Service Delivery Documentation

Requirements- For any service that you provide, you must have documentation of that service. Each service has its own documentation which is found in the rule for each service. The forms can appear anyway that you like, but it MUST have all required elements. DODD provided templates: https://dodd.ohio.gov/compliance/Office+of+Compliance/Provider-Resources


*You can also reach out to your county board (information above) provider support.


Annual Training – Independent providers are required to complete a total of 8 hours of annual training. Completing the first section of this course satisfies the requirement for independent providers to complete two hours of department-provided annual training.


The additional 6 hours of training can be taken from any source. This training needs to be relevant to services provided and people served that relate to components of quality care, health and safety, and/or positive behavioral support

Recertification – Provider certification is valid for three years. After three years, the providers must submit a renewal application to maintain their certification.  Can reapply up to 90 days in advance of expiration.

Renewing Provider Certification

Requirements:

  1. Current background check if not enrolled in Rapback (find out if you are through the county provider support person) 
  2. FBI – if you have not been a resident in the state of Ohio for the last 5 years 
  3. CPR/ First Aid (current) 
  4. Upload (all 3 years’ worth) of required annual training 
  5. Updated copy of state ID 
  6. Current Driver’s License 
  7. Copy of Car Insurance 
  8. Driver’s Abstract (only good for 14 days) 


For any service that you provide, you must have documentation of that service. Each service has its own documentation which is found in the rule for each service. The forms can appear anyway that you like, but it MUST have all required elements. ï»¿

DODD Provided Templates

*** Additional info may need to be provided – depending on the services you are certified in ****

Additional Provider Resources

How to upload/Scanning documents using phones

Helpful YouTube Links on how to upload documents: 

Helpful YouTube Links on how to scan documents: 

Help with ZOOM:

Frequently Asked Questions

  • When do I get my background check back?

    You don’t- these results go straight to DODD and once you complete your application it is linked together.

  • Is there an in-person session required for First Aid/ CPR?

    Yes, you are required to have an in-person session of First Aid/CPR. Some Developmental Disability County Board offices offer this to people that live within their county. Otherwise, you will have to reach out to local fire dept or a local Red Cross.

  • Do I need to do taxonomies for NPI?

    Yes, taxonomies are the services that you can possibly provide. Suggest that you put more then you need, that way you do not have to go back later to update.

  • Do I need to upload a voided check into Supplier (Payee) ID?

    Maybe, sometimes it will just take the info entered and other times they will say you have to upload a voided check. To bypass this, just upload a voided check!

  • What is my taxpayer Identity number (TIN)?

    As an independent provider this is your Social Security Number.

  • How do I complete the EVV (Electronic Visit Verification) training if I don’t have a Medicaid ID number?

    You will use seven number 9’s – ‘9999999’ to complete the training. You will need to go back into Sandata to update this number once you are certified.


    Putting Medicaid Number in EVV Step Instructions 

  • Will I need an NPI number to complete PNM (application)?

    Yes. You need to apply for NPI and have this number to complete the PNM process. **Note NPI can take up to 14 business to receive.

  • What is Supplier (Payee) ID?

    A: Shared Services is WHO will process your payments after service and billing is done. You MUST have a Supplier ID through Shared Services for them to process. Can take up to 14 business days to obtain the Supplier ID number. You will get this number via email after you go through the steps to apply. This email will need to be included when you apply for your DODD Waiver Certification application.

  • What is EVV – Electronic Visit Verification?

    EVV is the ‘clock in and clock out’ system. This is required under the 21st Century Cures Act. A federal law was passed in December 2016 that states must implement an electric system to verify certain home and community-based services were delivered in order to continue receiving federal financial support toward the costs of those services.

  • What is NPI – National Provider Identifier?

    National Provider Identifier and Taxonomy Guidance for Providers of DODD Wavier Services. In accordance with Administrative Code rule 5160-1-17, all providers with an available taxonomy are required to have a National Provider Identifier (NPI) on file with ODM.

  • What is PNM – Provider Network Management?

    PNM offers a centralized portal to reduce administrative burden on providers by streamlining the process for provider certification. This routes you from PNM (Medicaid) to DODD (PSM) application portal.

  • Do I need to upload each document in the DODD application separately?

    Yes. If you try to upload the documents together you will get an error message. Click on the document you want to upload- CPR for example. Then choose document- once you choose that then click upload document. Again, you need to do this with every document in the application.